Clinical care deserves
privacy at its core.

HIPAA-compliant clinical workspace

ClarityTX brings clinical questions, saved conversations, treatment plans, and patient follow-ups into one workspace. We take the privacy of the information entrusted to us seriously.

Use the platform in accordance with your organization’s policies, applicable agreements, and professional responsibilities. Share only the information needed for the clinical task.

Support for your security review

Your organization may have specific requirements before using a clinical platform. Contact our team to discuss business associate agreements, compliance documentation, service providers, and the controls relevant to your use.

Thoughtful information handling

Account information, saved conversations, treatment plans, uploaded documents, and submitted check-in responses are processed by the service. Review what you share, keep your account access private, and follow your organization’s approved workflows.

Careful patient communication

Confirm the recipient before emailing an invitation or sharing a patient check-in link. Patients can respond using a unique link without an account; anyone with that link can open the check-in, so share it only with the intended recipient.

Check-in links expire after 30 days. Link expiry does not mean the underlying response is deleted after 30 days. Email invitations and recipient addresses are processed by the email delivery service.

Privacy questions and data requests

Contact us about access, correction, retention, or deletion of information. Let us know whether your request concerns account information, saved conversations, treatment plans, or check-in responses so we can address the relevant records.

Clinicians remain in control

Review sources and recommendations before using them in care. AI output can be incomplete or incorrect, and interaction coverage is not exhaustive. Patient check-ins require clinician review; they are not continuous monitoring or an emergency channel.